Frequently Asked Questions
The questions most often asked.
If you don't find what you are looking for here, you are very welcome to reach out directly through the Contact page.
Do you offer online counselling?
Yes. Online counselling is available worldwide via secure video. Sessions are typically 50 minutes.
Where are in-person sessions held?
Seasonal in-person sessions are held in Paarl, Western Cape and in Muldersdrift / Cradle of Humankind, Johannesburg. Current availability is confirmed through the booking form.
How long are sessions?
Individual sessions are 50 minutes. Couples and group sessions are typically 60–75 minutes.
What can counselling help with?
Caslian works with grief and loss, life transitions, stress and burnout, relationship support, trauma-related distress and ongoing personal growth.
How do workshops work?
Workshops are scheduled throughout the year for organisations, communities, churches and private adult groups. Current dates and bookings are shared on Caslian's Instagram and Facebook pages.
How do I book a session?
Use the booking form on the Book a Session page. We respond personally within two working days to confirm availability.
Can I refer someone?
Yes. Use the Referral & Information page to refer a loved one, send a professional referral, or enquire on behalf of an organisation.
Do you work with organisations?
Yes — corporate wellness, NGOs and helping professions. Get in touch through the organisation enquiry pathway on the Referral page. Please note Caslian's practice is focused on adults and does not currently offer services for children.
Is counselling confidential?
Yes. All counselling is confidential within the limits of professional ethics and legal requirements, which are explained at the first session.
What is your approach?
Caslian is trauma-aware, evidence-informed and integrative — drawing on relational, somatic and meaning-making approaches tailored to the person in the room.